.Five9 (FIVN) has been actually rewarded the 2024 Aragon Analysis Technology Award for AI Call Centers and also named a Leader in 2 Aragon Investigation Entire world rumors: AI Agent Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. The company was recognized as the most critical provider in the artificial intelligence Agent Platforms report.At the core of Five9’s development is their eyesight for The brand new CX, where AI Brokers and AI-empowered Human Professionals team up to provide hyper-personalized consumer expertises. The provider just recently offered new advancements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use innovation in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Forerunner in The Aragon Research Planet for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been actually called a champion of the 2024 Aragon Study Innovation Honor for AI Connect With Centers. Additionally, Five9 has been actually called a Leader in 2 Aragon Study Planet records: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This awareness from Aragon Research study emphasizes Five9’s setting as a forerunner in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 report positions Five9 as one of the most
key seller ranked in
the file, recognizing Five9 s tactical sight for AI-driven technology in CX. At the core of the technology is Five9’s perspective for The NEW CX where Artificial Intelligence Brokers as well as AI-empowered Person Agents work together to provide hyper-personalized, uncomplicated customer adventures. By encouraging companies to supply transformative consumer communications while minimizing costs and also strengthening performance, Five9 is preparing new criteria for AI-powered services in the contact facility business.
AI is actually fundamental for making extraordinary customer knowledge, and our company are recognized to be recognized by AragonResearch study as innovative for our attempts to move the smart connect with facility ahead, pointed out Jonathan Rosenberg, Principal Innovation Police Officer and Head of Artificial Intelligence, Five9. Our focus has been actually, and also will certainly continue to be, aiding companies supply those adventures along with easy-to-use devices and capabilities. With each brand new innovation, our company take a step forward for each Five9 and for the market in its entirety.
The Aragon Analysis Innovation honor identifies providers leveraging lofty use technology to not simply adjust as markets transform, but to definitely interrupt and also inform how their markets will certainly progress. Five9 was actually formally shown with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s commitment to technology, particularly its sight for mixing AI Agents and AI-empowered Human Agents, is actually establishing a brand new requirement for exactly how companies can easily supply hyper-personalized as well as smooth consumer expertises, claimed Jim Lundy, Owner, Chief Executive Officer and Lead Professional, Aragon Investigation. This honor as well as record id improves Five9’s dedication to providing artificial intelligence developments for CX.
Earlier this year, the company introduced brand-new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents, that transform the means business approach CX, steering better outcomes for both customers as well as agents. Regarding Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, provides a detailed suite of solutions to electrical power AI-elevated consumer expertises that supply better company outcomes and also Deliver Joy to CX.
Our combined cloud-native offering enables hyper-personalized customer knowledge as well as more empowered employees, creating every customer interaction more connected, effortless, and also personal. Counted on through 2,500 +clients and 1,400+ companions globally, Five9 unites the electrical power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.For more information, see www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Reserved.
The id of an Aragon Analysis honor victor is actually certainly not a recommendation by Aragon Investigation of any kind of provider, product, or even company. View source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What primary awards did Five9( FIVN) win in 2024 from Aragon Analysis? Five9 gained the 2024 Aragon Research Study Innovation Award for Artificial Intelligence Contact Centers as well as was actually named an Innovator in pair of Aragon Investigation Entire world documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What new AI items carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to improve customer experience administration.How carries out Five9’s( FIVN )BRAND NEW CX eyesight effect customer support? Five9’s brand new CX sight combines AI Brokers along with AI-empowered Individual Agents to supply hyper-personalized, effortless customerknowledge while minimizing costs as well as enhancing effectiveness.
What was Five9’s( FIVN) strategic job in the Aragon Analysis World 2025 report? Five9was actually set up as the best strategic supplier in the artificial intelligence Agent Operating Systems in the ICC, 2025 file, realizing their strategic eyesight for AI-driven innovation in CX. When did Five9( FIVN) obtain the AragonInvestigation Innovation
Award
?
Five9 was actually formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.